Frequently asked questions

Find answers to the common questions asked about BoxOfficeTech.

Table of contents

FAQ for Organisers

BoxOfficeTech is a platform that allows you to create and manage various types of events, such as conferences, workshops, webinars, concerts, festivals, and more. You can customize your event page, sell tickets online, track attendance, and communicate with your attendees. Whether you are hosting a small meeting or a large-scale event, BoxOfficeTech can help you make it a success.

BoxOfficeTech is a leading provider of ticketing solutions for events of all sizes. We offer a range of services to help you create, manage and promote your event, including event management and customer service. Whether you need assistance with setting up your event page, managing your inventory, processing payments, issuing refunds, or handling customer inquiries, we have you covered. Our dedicated team of experts is available 24/7 to support you and your attendees. With BoxOfficeTech, you can focus on delivering a great event experience while we take care of the rest.

Yes, you can customize your event’s page and your profile to match your company’s branding. You can choose from different themes, colors, fonts and images to create a unique and professional look for your online presence. You can also upload your own logo and banner to showcase your brand identity.

We are completely white lable solution. This means we integrate your merchant gateway directly into our platform. None of the transaction money comes to us. The money goes directly into your account as per your gateway provider's terms and conditions'

Yes, our platform allows for special instructions and even custom forms ability as part of event setup.

Yes this is part of the additional settings.

The limit is set by you or maximum occupancy of the venue where you are hosting the event.

Yes, we provide you a custom URL and "short" URL that can be easliy shared across all platforms.

Using our ticket sanning app you can scan the attendees' tickets or QR codes. This way, you can easily see who has checked in and who has not. Y.

If you want to edit your event after it has been published, you need to follow these steps:

  • Go to your dashboard and find the event you want to edit.
  • Click on the "Edit" button next to the event title.
  • Make the changes you want in the event details, such as the title, description, date, time, location, etc.
  • Click on the "Save" button at the bottom of the page.
  • Your event will be updated with the new information and your attendees will be notified by email.

Yes please contact your account manager or email us at for help.

We accept a variety of payment options for your convenience. You can pay by credit card, debit card, PayPal, or bank transfer. Please note that some payment methods may incur additional fees or charges.

Go to your dashboard and find the event you want to see the reprot for and click on teh "view report" link.

We provide a fully white label platform with your private customer database. Customers will be creating an account directly on your website domain name.

Please contact your account manager or email us at for help.

FAQ for Attendees

We value your privacy and security. Please visit our Privacy Policy page for more details.

To purchase tickets for an event, you need to follow these steps:

  • Find the event you are looking for on our website.
  • Check the availability and price of the tickets. Some events may have limited seats or different categories of tickets.
  • Choose the number and type of tickets you want to buy. You will need to create an account or log in to the platform.
  • Enter your payment and delivery information. You can use a credit card, debit card, PayPal, or other methods to pay for the tickets. You may also choose to receive the tickets by email, mail, or pick them up at the venue.
  • Confirm your order and wait for the confirmation email. You should receive a confirmation email with your order details and a receipt. You will need to print the tickets or show them on your phone at the event.

Maximum number of tickets are restricted by the event promoter.

Yes, you will find organizer contact details for every event. Please communicate with the orgainzers directly on any special needs.

You will immediately receive your tickets via email as a PDF attachment.

Each event organizer has their own terms and conditions. Be sure to check those prior to purchasing your tickets.

Please contact support team or email us at for help.

Please contact support team or email us at for help.